National Casino Cookies Policy
This Cookies Policy explains how National Casino uses cookies and similar technologies when you visit our website and related services in Australia. Cookies help us deliver core site functions, remember your preferences, and understand how our pages perform so we can improve your experience.
Some cookies are set by National Casino, and others are set by carefully selected third parties that provide functionality such as analytics or marketing. This policy describes what cookies are, the categories we use, and the choices you have to manage them.
What Cookies Are
Cookies are small text files that a website places on your device (for example, your computer, mobile phone, or tablet) when you browse. They are widely used to make websites work efficiently, support security, and provide information to website operators.
Cookies can be “session” cookies, which expire when you close your browser, or “persistent” cookies, which remain on your device for a set period or until you delete them. Similar technologies may include pixels, tags, software development kits (SDKs), and local storage. In this policy, we refer to these collectively as “cookies” unless we specify otherwise.
Types of Cookies
National Casino uses different categories of cookies for different purposes. The specific cookies in use may change over time as we update features, test improvements, or change service providers. The categories below describe how cookies are generally used on our website.
- Essential cookies that are required for the website to operate and to protect your account and transactions.
- Performance cookies that help us understand site usage and identify issues so we can improve speed, reliability, and navigation.
- Functional cookies that remember choices you make (such as language or region) and provide enhanced features.
- Marketing cookies that help deliver relevant advertising and measure campaign effectiveness, subject to your choices.
Some cookies may collect information that is considered personal information when combined with other data. Where this occurs, we handle that information in line with our privacy practices.
Essential Cookies
Essential cookies support the operation of National Casino and enable core functions. Without these cookies, key services may not work properly, and we may be unable to provide secure access to your account.
Examples of essential uses include:
- Keeping you signed in during a session and maintaining your login state as you navigate between pages.
- Supporting account security measures, including detecting suspicious activity and helping prevent unauthorised access.
- Enabling critical site functions such as page navigation, form submissions, and fraud-prevention checks.
- Managing consent signals and remembering certain privacy and cookie choices you have made.
Because these cookies are required for the service to function, you generally cannot disable essential cookies through our site controls. You can block them via browser settings, but doing so may cause parts of the website to stop working.
Performance Cookies
Performance cookies (sometimes called analytics cookies) help National Casino understand how visitors use the website. They allow us to measure traffic patterns, detect errors, and evaluate changes so we can improve the usability and reliability of our services.
These cookies may collect information such as:
- Which pages are visited most often and how users move through the site.
- Approximate location derived from IP address (often at city or region level), device type, and browser version.
- Time spent on pages, loading performance, and interactions such as clicks on navigation elements.
- Whether an error occurred and which page or feature may have triggered it.
We use performance insights to improve game discovery, streamline account flows, and maintain stable site operation. Where possible, we aim to use aggregated or de-identified reporting to reduce privacy impact.
Functional Cookies
Functional cookies help tailor the National Casino experience by remembering your preferences and enabling enhanced features. They are not strictly required for the website to operate, but they can make the experience smoother and more personalised.
Functional cookies may be used to:
- Remember preferences such as region settings, display options, and other selections you make.
- Support features like live chat tools (where available) by maintaining session context.
- Reduce repeated prompts by remembering certain choices you have already made.
- Provide a more consistent experience across visits, such as keeping interface settings stable.
If you disable functional cookies, some personalisation and convenience features may not work as intended, and you may need to re-enter certain preferences more frequently.
Marketing Cookies
Marketing cookies help National Casino and third-party advertising platforms show you content that may be more relevant to your interests. They may also be used to limit how often you see an advertisement and to measure the effectiveness of advertising campaigns.
These cookies can work by:
- Recording that you visited our website and tracking subsequent browsing activity across sites, depending on your browser and consent choices.
- Helping attribute a visit or registration to a particular campaign or referral source.
- Measuring conversions, such as when a user completes a specific action after seeing an ad.
- Supporting audience segmentation to avoid showing irrelevant content or to suppress ads to existing customers where appropriate.
Marketing cookies are commonly set by third parties and may involve sharing device identifiers or event data. Where required, we will seek your choice before enabling marketing cookies. You can also control these cookies through your browser or device settings.
Managing Cookies
You have choices about how cookies are used. Your options depend on the type of cookie, your browser, and your device. If you choose to block or delete cookies, parts of National Casino may not function correctly, and some preferences may not be saved.
Browser settings
Most browsers allow you to:
- See which cookies are stored and delete them individually or all at once.
- Block cookies from specific websites.
- Block third-party cookies.
- Clear cookies when you close your browser.
Check your browser’s help documentation for the most accurate instructions, as steps vary by browser and version.
Device controls
On mobile devices, you may be able to limit certain tracking through operating system settings. Some advertising identifiers can be reset or restricted from your device privacy settings.
Consent and preference tools
Where available, National Casino may provide an on-site cookie banner or preference centre that lets you accept or reject non-essential cookies. Your selections may be stored to avoid asking repeatedly, but you can revisit your choices by clearing cookies or using the preference tools again when presented.
Contacting us
If you have questions about this Cookies Policy or how cookie choices work on National Casino, you can contact us at [email protected].
Third-Party Cookies
Some cookies on National Casino are set by third parties. These third parties may provide services such as analytics, advertising delivery, fraud detection, payment support, game content, or embedded tools. Third-party cookies are governed by the third party’s own policies and settings, and they may change their technologies and purposes over time.
Common scenarios where third-party cookies may appear include:
- Analytics services that help us understand traffic and improve performance reporting.
- Advertising and affiliate tracking technologies that measure campaign effectiveness and referral activity.
- Security tools that help detect automated traffic, account abuse, or suspicious behaviour.
- Embedded content or widgets that may set cookies when you interact with them.
National Casino aims to work with providers that apply appropriate safeguards, but we do not control how third parties use cookies once data is collected by them. If you want to reduce third-party tracking, you can use browser settings to block third-party cookies and review the privacy options provided by those services where applicable.
Policy Updates
National Casino may update this Cookies Policy to reflect changes in our technology, website features, business practices, or operational needs. When we make updates, we will post the revised policy on this page. If changes are significant, we may also provide additional notice through the website.
We encourage you to review this Cookies Policy periodically to stay informed about how cookies are used on National Casino and what choices are available to you.
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